Retail quote
- ✓ Country
- ✓ Device
- ✓ Connection count
- ✓ Preferred duration
- ✓ New subscription or renewal
Reseller quote
- ✓ Current reseller experience
- ✓ Expected starting credit quantity
- ✓ 8K only or multiple servers
- ✓ Required panel capabilities
- ✓ Preferred payment method
Technical support
Include the order reference, device, player, exact error, and troubleshooting already completed. Never send full passwords or payment information in an unsolicited message.